GDPR–Privacy Policy

Relationship Resources, Inc.

GDPR-Compliant Privacy Policy 

Last Updated: 27 August 2025

Website: https://relationshipresources.org

1. Introduction

Relationship Resources, Inc. (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://relationshipresources.org (the “Site”) or interact with us through other means.

We comply with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Site, you consent to the data practices described in this policy.

2. Data Controller

For the purposes of GDPR and other data protection laws, the data controller is:

Relationship Resources, Inc.
Mailing Address: PO Box 62454, Colorado Springs, Colorado 80962
Email: info@RelationshipResources.org

3. Information We Collect

We collect information that you provide directly to us and information about your use of the Site through automated technologies.

A. Information You Provide Voluntarily:

  • Contact Forms: When you contact us via a form (e.g., for inquiries, workshop registration, or counseling requests), we collect your name, email address, phone number, and any other details you provide.
  • Donations: When you make a donation, we collect payment information (processed by a secure third-party processor like PayPal or Stripe), your name, billing address, and contact details. We do not store full credit card numbers on our servers.
  • Newsletter Sign-ups: When you subscribe to our newsletter, we collect your email address and name.
  • Volunteer/Job Applications: If you apply to volunteer or work with us, we collect the personal data contained in your application, resume, and cover letter.
  • Surveys & Feedback: We may collect information you provide in surveys or feedback forms.

B. Information Collected Automatically (Cookies and Tracking Technologies):

  • Log Data: When you visit our Site, our servers automatically record information (“log data”), including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and device information.
  • Cookies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
    • Essential Cookies: Required for the operation of our Site (e.g., to remember your login session for our client portal, if applicable).
    • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how they move around our Site. This helps us improve the way our Site works (e.g., Google Analytics). We use this data in an anonymized, aggregated form.
    • Functionality Cookies: Used to recognize you when you return and to personalize our content for you.
    • Targeting Cookies: We may use these to record your visit and pages you have visited to make our Site and advertising more relevant to your interests. We will ask for explicit consent for these.

4. Our Legal Basis for Processing Your Data (GDPR)

Under GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., sending you our marketing newsletter).
  • Contractual Necessity: To fulfill a contract or take steps at your request before entering into a contract (e.g., processing your donation or registering you for a paid workshop).
  • Legitimate Interests: For our legitimate interests, which do not override your fundamental rights and freedoms (e.g., analyzing Site usage to improve our content, administering our Site, and for network security).
  • Legal Obligation: To comply with a legal or regulatory obligation (e.g., retaining donation records for tax purposes).

5. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Site and services.
  • To process your donations and send you receipts.
  • To communicate with you, including responding to your comments, questions, and requests.
  • To send you administrative information, such as updates to our policies.
  • To send you marketing and promotional communications (where you have opted-in).
  • To manage your volunteer or job application.
  • For internal purposes such as data analysis, auditing, and research to improve our services.
  • To ensure the security and integrity of our Site.
  • To comply with any applicable laws and regulations.

6. How We Share Your Information

We value your trust and only share your information in the following limited circumstances:

  • Service Providers: We employ third-party companies and individuals to facilitate our services (“Processors”). These include payment processors, email service providers (e.g., Mailchimp), web hosting companies, and analytics providers. They have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
  • Non-Personal, Aggregated Data: We may share aggregated, anonymized data with partners for research or reporting purposes. This data cannot be used to identify you.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

7. International Data Transfers

Relationship Resources, Inc. is based in the United States of America. Your information is processed in the United States, which may have data protection laws that are different from those in your country. However, we take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

When we transfer personal data from the European Economic Area (EEA) to the US, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, to ensure the protection of your data.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. Retention periods are determined by the purpose for which the data was collected (e.g., we retain donation records for 7 years for tax purposes, and newsletter subscription data until you unsubscribe).

9. Your Data Protection Rights (GDPR)

Under GDPR, if you are a resident of the EEA, you have the following rights:

  • Right of Access: You can request copies of your personal data.
  • Right to Rectification: You can request that we correct any inaccurate or complete any incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we suspend the processing of your personal data.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format and/or to have it transmitted to another controller.
  • Right to Object: You can object to our processing of your personal data based on our legitimate interests.
  • Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at info@RelationshipResources.org. We will respond to your request within one month.

You also have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS) for data in transit, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

11. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete it.

12. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Relationship Resources, Inc.
PO Box 62454, Colorado Springs, Colorado 80962
Email: info@RelationshipResources.org

Phone: (800) 788-9171