Harness the Power of Exceptional Customer Service


Essential People Skills to Make Profits Soar

A successful business isn’t just about sales. Having strong relationships and communication skills is essential to any career. Using biblical principles, this book can be used with not-yet-believers.

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Harness the Power of Exceptional

Customer Service

Discover Secrets to More Success and Increase Profits

This First Place Winner of the 2010 Evvy Award gives you skills to make you more successful in your job or business. Learn how to communicate with employees, customers, and business partners to increase profits. This practical book will give you more confidence to close sales and increase profits while working less.

In this economy, business owners, employees and customer service professionals need something to help them to not only survive, but to thrive in their businesses. Harness the Power of Exceptional Customer Service is a powerful book giving you practical skills you can implement today to increase your profits, regardless of what you do.

Harness the Power of Exceptional Customer Service is designed to:

  • Turbo-charge your business for maximum profits
  • Master communication skills demonstrating concern and respect
  • Feel more confident to resolve conflict
  • Stimulate humdrum sales
  • Create strong, lasting relationships
  • Build rapport quickly so customers are motivated to buy
  • Create customer loyalty
  • Increase profits dramatically


Learn more about our workshops and trainings on customer service and business strategies.